Hi @AmazingBB,

Thank you for sharing this question with the Klaviyo community.

Although you can collect dates in the DD/MM/YYYY format, after the form is filled, it will be reflected as MM/DD/YYYY on the profile. The flow email should be dispatched in line with this date regardless of the format. If you wanted to display the birthday in dd/mm/yyyy format in the birthday email itself you can use the following tag:

{{ your_variable|format_date_string|date:'d-m-Y' }}

However, this will not impact the actual date the email is sent.

If you’re still noticing issues with the date-triggered flow dispatching emails, I recommend contacting our support team to have a closer look. If you do decide to reach out, please include an example email address where you noticed the issue and a link to the flow in question.

Thanks for being a member of our community.

Hello

I have the same problem being Australian dates, where do we put the tag?

Hi @studiocarly,

Thanks for your question.

You would insert this tag 

{{ your_variable|format_date_string|date:'d-m-Y' }}

into your Klaviyo email, likely in a text block or a table block. For more information on the types of blocks you can use in the Klaviyo editor, see our guide here or if you’re using the new editor, see our guide here.

Simply replace “your_variable” with the variable that pulls in the MM/DD/YYY formatted date which will convert it to DD/MM/YYYY.

I hope that is helpful.