I’m working on a flow email based on responses to a referral form, and trying to personalize the client’s answers from a variety of fields (in the form).
I’ve had luck with personalizing the first name {{ first_name }}, our showroom location {{ person|lookup:"Store Name" }}, and the Referrer’s name {{ person|lookup:"Referring Designer" }}.
But I cannot get the Referrer’s company name to present correctly in the flow email -- the default is always used. {{ person|lookup:"Referrer’s Company"|default:"their company" }}
The only difference is an apostrophe in the Key Value code.
Question: Does having an apostrophe in the Key Values for a profile cause glitches, problems, or issues?
John
klaviyo+do-apostophes-in-profile-values-cause-problems-or-issues
Do apostrophe's in a profile's Key Values cause problems with personalization?
![Academy Student - 1 Forum|alt.badge.img](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/b8dc3931-d263-4af8-a078-1d93afd10378_thumb.png)
Best answer by John Menzies
The answer is yes.
Take out the apostrophes in the profile’s key value code.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.