I’m working on a flow email based on responses to a referral form, and trying to personalize the client’s answers from a variety of fields (in the form).

I’ve had luck with personalizing the first name {{ first_name }}, our showroom location {{ person|lookup:"Store Name" }}, and the Referrer’s name {{ person|lookup:"Referring Designer" }}.

But I cannot get the Referrer’s company name to present correctly in the flow email -- the default is always used. {{ person|lookup:"Referrer’s Company"|default:"their company" }}

The only difference is an apostrophe in the Key Value code.

Question: Does having an apostrophe in the Key Values for a profile cause glitches, problems, or issues?

John


klaviyo+do-apostophes-in-profile-values-cause-problems-or-issues