Hello Klaviyo community,
I have a doubt how we can collect data from existing customers via forms.
We want to set up a pop-up to collect preferences about a new product release that will only be showed only to customers or people that are already in our email lists.
Since we have already their email address I can omit to add the email field on the form? Klaviyo is able to detect who submitting the form and add answers into respective custom fields?
I would like to keep the forms as simple and straightforward as possible to maximize the submissions, and I feel making people that are already subscribed submit their email address again will turn out to be an high-friction point.
Thanks in advance for the help!
Best answer by Taylor TarpleyView original