Hello
I am trying to embed a sign-up form on my Shopify home page. Everything seems to be set up. The Klaviyo Onsite Javascript is toggled on. But when I add a new section, there is no Klaviyo Embedded Form option under “Apps” for me to click on (in fact there is nothing in the App section at all). So I can’t add the form ID in. I’m using Debut theme and still setting things up under the free plan if that makes any difference.
Thanks for your help.
Hi
Welcome to the Community! I’m sorry to hear that you are having trouble with your embedded Klaviyo forms on your Shopify site.
There is a wonderful, detailed thread here on the Community that lists a few of the most common reasons why you may be encountering these issues. I would definitely recommend giving this a read, and seeing if any of the suggested fixes here works for you:
I would also recommend reviewing this Help Center article to ensure that all appropriate steps have been followed during setup: How to embed a sign-up form on your website
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Hope this helps!
-- Ashley Ismailovski
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