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Embed form into Shopify

  • 29 December 2023
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Hello

I am trying to embed a sign-up form on my Shopify home page. Everything seems to be set up. The Klaviyo Onsite Javascript is toggled on. But when I add a new section, there is no Klaviyo Embedded Form option under “Apps” for me to click on (in fact there is nothing in the App section at all). So I can’t add the form ID in. I’m using Debut theme and still setting things up under the free plan if that makes any difference. 

Thanks for your help.

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Best answer by Ashley I. 30 December 2023, 18:36

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Hi @Melnz,

Welcome to the Community! I’m sorry to hear that you are having trouble with your embedded Klaviyo forms on your Shopify site. 

There is a wonderful, detailed thread here on the Community that lists a few of the most common reasons why you may be encountering these issues. I would definitely recommend giving this a read, and seeing if any of the suggested fixes here works for you:

 

I would also recommend reviewing this Help Center article to ensure that all appropriate steps have been followed during setup: How to embed a sign-up form on your website

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Hope this helps!

 

-- Ashley Ismailovski

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