We are using Klaviyo with Shopify using their built in integration. Everything has been running smoothly for months until today we noticed that our exit intent popup signup form is displaying on every page refresh even if the user closes the form, already has signed up, etc. We have the form set to never show if the user already has signed up, and it is set to only show every 180 days once someone Closes (X) the form. It has been working for months, so we are not sure why it all of a sudden will show on every page refresh. We think it may be an issue with cookies although we have not changed anything with our theme or Klaviyo integration, so not sure why the issue appeared just today.
Is anyone else experiencing this issue?
Any idea on what might be causing this and how to fix?
Best answer by stephen.trumbleView original