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Having trouble with setting up tap to text on sign up form

  • 24 May 2024
  • 1 reply
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IM new in klaviyo and I'm having issue at the sending region option while setting my SMS opt-in in the sign up forms.

 

1 reply

Userlevel 7
Badge +60

Hi there @James Ozoukata

 

Welcome to the Community! Happy to help! 

 

You’re probably seeing this message as the tap to text feature might not be available for your location. The tap to text feature is only available for countries that have the SMS branded sender ID feature, which means the numbersis able to not only send SMS messages, but receive them as well. 

 

This feature is only available for the following countries and sending numbers:

  • UK
  • Ireland
  • Denmark
  • Netherlands
  • France
  • Australia

 

Hope this helps!

-Taylor 

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