How come I do not receive the double opt in email?

I set up a “subscribe” page for an opt in, then it redirects to a fillout survey form.

It does redirect just fine but..

The double opt in email never gets triggered or sent.

I am unsure why that is or how to fix the issue. I checked my promotions folder, it’s not there either. Anyone know what could be going on?

Thanks.

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Hi Codi,

There’s the first thing I’d check:

In which list have you been subscribed? Is it the Newsletter one?
Whatever list that is, enter it, then Settings > Consent
Review the settings for Double or Single sign in.

Let me know if that helped,
Stam

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