How do I change the segment in Shopify for customers who fill out a Klaviyo pop-up?

Question

Hi,I have synced my Klaviyo with Shopify and use a pop-up on my website to collect email addresses in exchange for offers and a welcome discount. When a customer fills in their details, the information is automatically added to Klaviyo's audiences and to a specific segment in Shopify. I now want to change which segment these customers are added to in Shopify.Can someone guide me on how to make this change?Thanks in advance!

DishaM13 · Accepted Answer

Hi @JustNordic,Thank you for sharing the query in the community!If it’s alright with you, could you let us know how you’ve synced your Klaviyo audience to a specific segment in Shopify?Based on that information, we would be happy to assist you with your query.

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