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How do I change the segment in Shopify for customers who fill out a Klaviyo pop-up?

  • 13 July 2024
  • 1 reply
  • 25 views

Hi,

I have synced my Klaviyo with Shopify and use a pop-up on my website to collect email addresses in exchange for offers and a welcome discount. When a customer fills in their details, the information is automatically added to Klaviyo's audiences and to a specific segment in Shopify. I now want to change which segment these customers are added to in Shopify.

Can someone guide me on how to make this change?

Thanks in advance!

1 reply

D
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Userlevel 2
Badge +8

Hi @JustNordic ,

Thank you for sharing the query in the community!

If it’s alright with you, could you let us know how you’ve synced your Klaviyo audience to a specific segment in Shopify? Based on that information, we would be happy to assist you with your query.

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