Skip to main content
Solved

How to add Sign-up counter block on a form

  • August 21, 2024
  • 7 replies
  • 114 views

Forum|alt.badge.img+2

Hi klaviyo communauty !

Recently klaviyo released a block sign-up counter for forms.

which you can see on the following link: https://help.klaviyo.com/hc/en-us/articles/4413550187035#h_01J4SQ3GYMYJX5P816JCQ09QQZ

Except that in my klaviyo, I don't see this block. 

Can you help me?

Thanks a lot!

 

Best answer by Mathieu Malige

Maxbuzz wrote:

Hello @Mathieu Malige  Strange , I see this one on a free account:
 

 

Thanks you for the screen, and i’m waiting the support answer

View original
Did this topic or the replies in the thread help you find an answer to your question?

7 replies

bluesnapper
Partner
Forum|alt.badge.img+45
  • Champion & Partner
  • 732 replies
  • August 21, 2024

Hi @Mathieu Malige 

Strange! I can see it in all my accounts including free ones. It appears just below the coupon element.

Hate to say it, but my go-to first fix attempt: have you tried logging out and back in again, clear cache etc?

Regards

Andy


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 10 replies
  • August 22, 2024

I've just logged on to private browsing and I still can't see it...

Maybe it's just not available in France, where I am?


bluesnapper
Partner
Forum|alt.badge.img+45
  • Champion & Partner
  • 732 replies
  • August 22, 2024

Well, that’s not fair @Mathieu Malige !

Have you reached out to Klaviyo support?

Regards

Andy


Forum|alt.badge.img+31
  • Partner
  • 252 replies
  • August 22, 2024

Hello @Mathieu Malige  Do you see it when you select any countdown timer template like Cyber Monday deals:

 


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 10 replies
  • August 22, 2024
Maxbuzz wrote:

Hello @Mathieu Malige  Do you see it when you select any countdown timer template like Cyber Monday deals:

 

Yes but it’s not this features. I’m talking about sign up counter form on this page 

 https://help.klaviyo.com/hc/en-us/articles/4413550187035#h_01J4SQ3GYMYJX5P816JCQ09QQZ


Forum|alt.badge.img+31
  • Partner
  • 252 replies
  • August 22, 2024

Hello @Mathieu Malige  Strange , I see this one on a free account:
 

 


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 10 replies
  • Answer
  • August 22, 2024
Maxbuzz wrote:

Hello @Mathieu Malige  Strange , I see this one on a free account:
 

 

Thanks you for the screen, and i’m waiting the support answer