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How to set up confirmation mail in two languages?

  • 17 July 2024
  • 1 reply
  • 19 views

Hello,

 

I would like to set up email confirmation in two languages. I would like to divide it somehow, so that Polish customers receive this email in Polish and the rest in English. Is this even possible?

 

I have to created sign up forms in Polish and English. Polish will be displayed on .com/* and English on .com/en* 

 

Best 

Tomek 

1 reply

SimonVanCauwenberghe
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Badge +4

Hi

What I would do if I were you:

  1. Make a segment for Polish customers
  2. Make a segment for all other customers
  3. Go to Growth Tools
  4. Customize subscribe and preference pages for specific list
  5. Choose the segment for all other customers
  6. Make everything in English

You can also do it the other way around and make everything by default in English and then make specific pages for your Polish customers. But I’m assuming most of your customers are Polish. 

Documentation: https://help.klaviyo.com/hc/en-us/articles/115005251848

Hope this helps 😊

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