When my traffic comes from Google and visitors sign up for a Klavyio pop-up embedded on my site, Klavyio doesn't save them to the right list.
Klavyio indicate that customers sign up for my newsletter via my site and that it imports them from Shopify. This is a mistake, as they sign up via the Klavyio form.
Profiles should be added to my POP UP list, not my newsletter list.
Do you know what could explain this?
It seems to me that this only happens when the traffic source is Google.
Basically when I'm pretty sure that I should be seeing this (checked on Hotjar) :
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/784d2c4d-3948-4905-90cc-84c836195348.png)
I'm seeing this :
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/71390180-f581-4f54-8d7b-0ec26a8ef3f6.png)
Thank you in advance for your help