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Klaviyo popup form

  • 13 October 2022
  • 2 replies
  • 34 views

Badge +1

I cannot contact support so im asking here. I created a popup email. it says that its enables but its not showing on my site. https://scorpioqueen-wholesale.myshopify.com.  

Can someone please check it and also tell me how to add the javascript.

 

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Best answer by Manny Singh 14 October 2022, 03:31

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2 replies

Userlevel 7
Badge +58

Hi there @scorpioqueen ,

Welcome to the Community.

Have you tried to contact support using the steps in our HC article?

There could be a multitude of reasons for why a form might not appear. I would advise checking out similar community posts below:

 

All the best,

Alex

Userlevel 7
Badge +38

Hi @scorpioqueen, I just checked out yours site and it looks like it’s working (actually it looks like you have two pop-ups that come up at the same time.  The top one doesn’t look like a Klaviyo one? The back one does.

 

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