Hey @arianavmac

Thank you for reaching out to the Klaviyo Community for help with your Legacy Signup form. Happy to help!

I took a look at your website, specifically your legacy signup pop up form. I tested the form and did not get the error you received. Can you check the list to see if my name was added?

No it wasn’t added. I see that error by looking at the console, it logs “Incorrect email address” there. I’m really not sure what’s going on

@jallain are you able to help me with this? You’ve been super helpful in the past so I thought I’d ask. Thanks again!

hey @arianavmac ! can you try changing the email input in the form html. the name attribute should be lowercase “email” and it looks like you have uppercase “Email”

change this

<input type="email" class="w-input" maxlength="256" name="Email" data-name="Email" placeholder="" id="k_id_email" required=""/>

to this

<input type="email" class="w-input" maxlength="256" name="email" data-name="Email" placeholder="" id="k_id_email" required=""/>

let me know if making that change fixes it for you!