On trigger sign up form

  • 10 August 2022
  • 1 reply

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Hi everyone


I have a sign up form which is triggered by clicking a button. The button is installed correctly and is working. The only problem is that the pop up also appears on page load. Why is this happening? I have checked ‘only show on custom trigger’ and installed the code into the page. 


Best answer by Dov 10 August 2022, 22:25

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Userlevel 7
Badge +61

Hi @katmayhan,

Thanks for sharing this with us.

My understanding is that if you’re using the custom trigger option for your sign-up form, it will override the display settings for the form i.e. you won’t be able to adjust the display frequency while also using the custom trigger option.

I hope that’s helpful.