I am new and looking for some advice. To give some background, our website has 3 places within the theme to sign up/subscribe to emails. These areas make no incentive offer.
I am now considering creating a pop-up offer for new subscribers which would then have a Welcome flow/offer code email series.
My question is, what are best practices if you have these other areas on your site for subscribing?
- Does everyone get the offer regardless of where they entered their info?
- Do only the pop-up subscribers get the offer/coupon and the other get a general welcome email with no offer?
- Also technically .. is the best way to create this segment from the list with a separate welcome flow or create a filter based on source and use only one welcome flow?
I suppose my concern if someone sees the offer but subscribes in another area of the theme (meaning has this ever caused customer service issues for anyone?)
Any advice/ experience is greatly appreciated!
Best answer by Bobi N.View original