Hi Klaviyo Community,
We’re running a pop-up across the majority of our blog right now. It seems that when the page has been open for a while (not sure how long), the user receives the following error message: “Uppsss...Something went wrong. Looks like you’ve found the doorway to the great nothing. Try again or contact support!”
How can we prevent this from happening? It makes for a very strange end-user experience.
Examples that the end user sees:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/6683d7c0-59f8-437c-a93c-9dbf560b4166.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/3addfe36-78de-4bba-9866-887225c56e01.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/221cc5c7-fb54-4f9a-a364-b6f48a21dede.png)