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I created a welcome popup but it stopped adding emails to my list and only adds to profiles

Welcome to the community @resche 

Can you provide more details about your issue?

Regards

Andy


Hi @resche

 

If the list connected to your Form is set to  double opt in, your subscribers will need to confirm the subscription a second time before being added to the list. If a user submits the form, but doesn’t confirm their subscription a second time, they will be added to the profiles section of your account, but not the list itself! 

 

Hope this helps!

-Taylor 


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