Skip to main content
Solved

Popup Not showing on Chrome - even incognito mode.

  • 24 May 2024
  • 2 replies
  • 30 views

Hi,

 

I recently made a minor change to my working popup and added a question. It shows on Safari desktop but not on Chrome. (The teaser shows on chrome and when I click it the popup works but it is no longer appearing after 10% scroll as it did and has been doing for months).

 

It shows on mobile as well - and I have double checked the settings but I must be doing something incorrectly. I didn’t change any settings when I added the question to the form. 

 

Any help or insight is appreciated.

 

Jacqui

(xojacqui.com)

2 replies

Userlevel 7
Badge +60

Hi there @xojacqui

 

Thanks for sharing your question with us! Happy to help!

 

I believe I found your website and tested the form display to see for myself. I can confirm that it did display after a 10% scroll and not only after I clicked the teaser. Also love this brand idea, it is so cool!!

 

Are you still experiencing this issue on your end?

 

-Taylor 

Badge +1

Thank you Taylor! It is working now. 

 

Jacqui

Reply