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Prestashop Cookie

  • September 27, 2024
  • 4 replies
  • 23 views

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  • Problem Solver I
  • 15 replies

because it is necessary to delete the cookies for the Sign-up forms to work again?

 

Thank

Best answer by pttk

Thank, No, it works fine now, but I can't figure out why sometimes it doesn't show them. I've deleted the cookies and nothing, then after a while it shows them normally again.

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4 replies

ArpitBanjara
Principal User I
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  • Principal User I
  • 371 replies
  • September 29, 2024

Hey @pttk 

are those sign up forms created in klaviyo? if so they depend on how the targeting and behavior is set for the form.

Cheers

Arpit


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 15 replies
  • September 29, 2024

Yes, I create in klaviyo, but I´çant found cookies config

 

Thank


Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • October 7, 2024

Hi @pttk

 

Are you still experiencing an issue with signup forms displaying on your Prestashop site?

 

-Taylor


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 15 replies
  • Answer
  • October 7, 2024

Thank, No, it works fine now, but I can't figure out why sometimes it doesn't show them. I've deleted the cookies and nothing, then after a while it shows them normally again.