Hi Klaviyo community,
I have an email signup form on my site which has a loading delay that’s triggered after a user scrolls 30% of the page. I have recently been informed that this popup is not ADA compliant as it causes two accessibility issues. The first was that the popup didn’t take primary focus when it was displayed, and the second was that it wasn’t announced when it was displayed. My questions are - has anyone dealt with a similar issue and successfully troubleshot it? There aren’t advanced options in the WISIWYG tool to tinker with things like this. Could removing the delay solve the issue? Also, is this working as designed, or could there be a conflict with my Shopify theme that is keeping the focus on the page rather than shifting it to the popup form?
Thanks in advance!
Best answer by alex.hongView original