Hey there Stevrons,
Great question, this is a feature we just recently released: https://help.klaviyo.com/hc/en-us/articles/360049857552-Notification-Action-Use-Cases
Hopefully, this helps!
Thank you,
Hey Taylor,
Thank you for this great response.
So I have set up my form to send notification for the following :
{{ first_name }} {{ last_name }}
{{ person|lookup:'Address' }}
{{ person|lookup:'City' }}, {{ person|lookup:'Region' }} {{ person|lookup:'Zip Code' }}
{{person|lookup:'Country' }}
The result is that the email gets sent with first and last name and City and Region (State) but the “address” , “zip code” and “country” elements are blank, in fact in the email they show as “NONE” but the user has those defined.
I do see there is another format of pulling variables into the email :
{{ person.organization }}
I tried that with the elements I was having trouble with but that didn’t seem to work.
We have custom api integration and imported customer data into these fields through custom api, just throwing that in there in case that affects anything
Hey @stevrons, unfortunately customer attributes, like address, are not stored on the profile level. Only properties stored directly on profiles can be pulled into the notification.
I’m very sorry for the inconvenience!