Skip to main content
Solved

Sign up form not pushing across to newsletter

  • June 27, 2021
  • 1 reply
  • 36 views

Hi everyone, 

I have a question about my sign up form. I have created a flyout sign up form that is getting subscribers everyday according to the analytics however I can’t see these extra subscribers on my newsletter list or any other list.

Can someone advise on how to make sure these subscribes are moving across to my email list.

Best answer by Dov

Hello @Plantful Pregnancy,

Thank you for sharing your question with the Klaviyo Community.

By default, users will have to confirm their subscription before being added to the list. As a result, users who fills a sign-up form and do not confirm their subscription would show as a form fill in the analytics for the form, but not be a part of the list until they confirm their subscription.

I recommend reviewing the post below for more information!

Thanks and have a wonderful day.

View original
Did this topic or the replies in the thread help you find an answer to your question?

1 reply

Dov
Forum|alt.badge.img+61
  • Klaviyo Alum
  • 1493 replies
  • Answer
  • June 28, 2021

Hello @Plantful Pregnancy,

Thank you for sharing your question with the Klaviyo Community.

By default, users will have to confirm their subscription before being added to the list. As a result, users who fills a sign-up form and do not confirm their subscription would show as a form fill in the analytics for the form, but not be a part of the list until they confirm their subscription.

I recommend reviewing the post below for more information!

Thanks and have a wonderful day.