sign up form not showing

Question

Hello,I made my first sign up form on klaviyo but for some reason it’s not showing on my website and I have no idea why. After completion, it seems like all my settings are fine. The form isn’t coming up on either desktop or mobile. Can anyone help me solve this issue, please? I attached 5 screenshots that shows my settings.

ArpitBanjara · Accepted Answer

Hey@maritimefitThere could be various reasons as towhy your Popup form is having trouble loading.a culprit could be conflicting CSS interfering with your form. I’d investigate your website’s backend to see if you see any of this code in site, remove it and the issue should be resolved!If this isn’t the issue then I would also look into these scenarios:Since Klaviyo elements are designed to be loaded last and if there are many other elements on the page, you could discuss a way to optimize the elements with your site developer teamAt times, it could also be different browsers/devices which might not be display expected behavior, hence we suggest testing on different browsers/devices.Lastly, we have a Klaviyo tech guideon how to improve the form performancewhich might also be helpfulI hope this helps,Thanks,Arpit

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