Hii,
I am experiencing the same issue described below:
It appears that my WordPress theme is blocking the Klaviyo form. Could you please help me understand why this is happening and how to prevent it ?
Thank you,
Martina
Sign up form not visible in Wordpress
Userlevel 7
+60
Hi there
Happy to help!
I would investigate these items first to isolate what might be happening here:
- find your klaviyo .js script in the backend of your site by going to your website > view source > control + f ‘klaviyo’. This process will allow you to confirm first that there is script on your site that would provide you to publish klaviyo forms on your site.
- Ensure you form if it’s popup or flyout is ‘live’ in your klaviyo form builder and isn’t showing to a certain list or segment that would prevent you from testing or seeing it. Also ensuring you don’t have any popup/ ad-blockers that would prevent you from seeing the form.
- If it’s embed, ensure you also add the <div> code of the form is installed in your site.
Let me know if you’re still having issues after testing these steps!
-Taylor
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