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Sign up form shows up right away, even though I want to appear it after delay

  • 11 February 2024
  • 2 replies
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Hi,

 

I have set up A/B(/C/D/..)-tests with different sign up forms in English and German.

For all, I use this set up: 

 

However, I have done some testing of other features of my page lately, and often the sign up form appeared right away. Am I missing something? Did I do something wrong?

 

Thank you!

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Best answer by stam_marko 12 February 2024, 04:03

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Hi there,

Could there be a chance that the ‘When someone is exiting the page’ triggers the sign-up form in those cases you mention? I suppose that it’s triggered if your mouse is heading north.

Another question.. is this sign-up form for desktop only?
I’m not sure how the exit detect would work in mobile..

 

Would you consider testing settings like these instead?

 

:)

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Thank you for your answer!

 

Yes, the explanation with the “When exiting”-trigger as possible cause sounds like it could be the problem. Thank you!

 

I have excluded it right now, kept the rest with the 25 seconds delay (for this test) and will test shorter delay/options like you showed in the following A/B-test.

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