I have been running a signup form through Klaviyo for several months. It started out really strong at roughly 5% submit rate and then dropped to about 1.5% submit rate. Nothing changes as far as type of traffic, nor did we change the form or anything related to the form.
As a test we ran a popup form with converflow.com (and linked it up to the normal welcome flow series with klaviyo) and the next day it jumped up to a 3%+ submit rate. I made the form basically the same as the klaviyo one.
This tells me there must be some issue going on.
For added context, we use woocommerce for our website.
Has anyone ever seen something like this? Its great that the converflow one is getting up double the signups, but it would of course be easier to continue using klaviyos. Additionally, it would be great if we could get this rate back up to the 5% is was at a couple months ago.
Any help would be greatly appreciated!