Hello! I just had a look at your website - it looks to be that you've set a rule in Targeting & Behaviours.

Here's the article to guide you there: https://help.klaviyo.com/hc/en-us/articles/4413544555547

I'd recommend removing any rules and keep a simple time delay of 10 or 15 seconds.

If this doesn't work, please comment with a screenshot of your Targeting and Behaviours page and I will help troubleshoot :) 

Thanks for your reply,.

It’s still not working, if you open my website it won’t show up after 10 secs (rule that I applied), but if you go to checkout, it will show up immediately. So I dont know how to make it show up in the home page.

Below I’m sending the screenshots:

I need the rule for the United States because I have products that I’m selling in Brazil and other countries,.

So this sign up form is specifically for USA.

Thanks in advance!

Hi @Codigo Kids 

Have you fixed your issue since your last response? i’m seeing it OK on your home page.

Regards

Andy