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Sign Up Forms show a different number of submissions than the linked list

  • 24 October 2023
  • 2 replies
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My two sign-up forms show a higher number of submissions than the linked list. The submitted form has a higher number than the “submit to list”. 

Why is this?

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Best answer by bluesnapper 24 October 2023, 20:58

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Userlevel 6
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Hi @angelicacamflo 

Do you have the list set to double opt-in (see below)?

If you do, contacts can complete the form submission but if they don’t confirm their opt-in from the confirmation email sent, they won’t be added to your list. So your list wlll show a lower number than your form stats. 

Regards

Andy

 

List Settings

 

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Thank you! 

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