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Troubles while in Prestashop: trigger a sign-up form to appear when a button is clicked

  • September 26, 2024
  • 1 reply
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Hi everyone!

I discovered some troubles while trying to insert the form connected with button following step by step the instructons from:
https://help.klaviyo.com/hc/en-us/articles/4418052317339

I’m
working on PrestaShop platform and my developer said in order to add JavaScript I have to do it via plugin we have: Custom code module by ST-themes

So that’s what I did. Added the button code into page and JavaScript into the plugin but unfortunately no action while clicking on a button.

Do you have any advise?

 

 

 

Best answer by Taylor Tarpley

Hi @EuropeAirguns

 

Thanks for sharing your question with us! 

 

Unfortunately, as our documentation states, the Klaviyo team isn’t able to help support this due to it’s custom coding nature. I wonder if any of our partner Champions might be able to help troubleshoot? @bluesnapper @Victoria_ap_G @Omar ?

 

Thanks for participating in the Community!

-Taylor 

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Taylor Tarpley
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  • October 7, 2024

Hi @EuropeAirguns

 

Thanks for sharing your question with us! 

 

Unfortunately, as our documentation states, the Klaviyo team isn’t able to help support this due to it’s custom coding nature. I wonder if any of our partner Champions might be able to help troubleshoot? @bluesnapper @Victoria_ap_G @Omar ?

 

Thanks for participating in the Community!

-Taylor