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Welcome emails to already existing customer emails

  • November 25, 2024
  • 4 replies
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  • Contributor I
  • 2 replies

How I can send the same welcome series email to the customers who had ordered my marketing emails before I had Klaviyo?

Best answer by pranay

MKA wrote:

Hi,

Thank you for your advice! Now I have them all in same list but how do I configure welcome series?

This article might help: How to create an email welcome series | Klaviyo Help Center

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4 replies

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Hi,
You would need to add the historical subscribers to your newsletter list in Klaviyo. (Check out the help article by Klaviyo on How to combine 2 or more lists)

Once they're on your list, setting up an automated email flow is easy—just configure your welcome series and voilà! Your existing customers will start receiving the emails

Hope this helps!


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  • Author
  • Contributor I
  • 2 replies
  • November 25, 2024

Hi,

Thank you for your advice! Now I have them all in same list but how do I configure welcome series?


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  • Problem Solver IV
  • 29 replies
  • Answer
  • November 25, 2024
MKA wrote:

Hi,

Thank you for your advice! Now I have them all in same list but how do I configure welcome series?

This article might help: How to create an email welcome series | Klaviyo Help Center


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  • Author
  • Contributor I
  • 2 replies
  • November 25, 2024

Oh yes I think this solved the problem! Thank you!