Hi @justducky 

Thank you for your question in the Klaviyo Community!

This is likely due to a setting in your Sign-Up Form. I’d recommend checking the following area - once in to Edit your form go to Targeting & Behaviour. Here you will be able to choose who this is displayed too and when, ie; ignore previous Klaviyo customer, don’t show after X days of being exited.

If you do want to see your form, I suggest using Incognito on your browser.

I hope this helps!

Kylie