Regarding my exit intent pop up, while visitors submit their email, instead of getting a coupon code for discount,Success message gives an error message.
Frustrated visitors have started to call us and it is damaging our reputation.
Please let me know how to resolve it ASAP.
Best answer by Taylor TarpleyView original
@alirezaasadi, welcome to the community.
Can you share with us the following:
Let us know and maybe we can help further troubleshoot.
Sorry you’ve been experiencing this issue, we’d be happy to help you solve this!
@retention’s awesome troubleshooting questions so far, can you confirm that the ‘submit’ button’s action in your form has a list chosen to add your users to upon form submission? In my experience, error messages can be experienced after form submission if a list hasn’t been chosen in the form builder. It would look like the screenshot below!
Let us know if this helps!