Why isn't my 'create form' button responding?

  • 3 November 2022
  • 1 reply

Badge +1

I’m trying to set up an email subscription embed. Every time I click “create form” nothing happens. Absolutely zero response. I have exited out of all my tabs, restarted my computer, cleared my cache/data/cookies. Nothing is working. What gives?


Best answer by Taylor Tarpley 4 November 2022, 14:53

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1 reply

Userlevel 7
Badge +60

Hi @caitlyn_malone


Welcome to the Community! Sorry to hear about your issues so far, happy to help! 


Great job pursuing troubleshooting avenues like clearing your cache/cookies and restarting your computer! In my experience, trying these additional troubleshooting solutions tends to solve the issue:

  • Try logging in with a different browser via an Incognito window.
  • Make sure no browser extensions/pop up blockers/firewalls that could be interfering with Klaviyo as well


Hope this helps!