Solved

Subscribe Not Displaying

  • 17 February 2022
  • 2 replies
  • 19 views

Badge +1

Hi

I have had the subscribe function on my website for many years and just this past week is is no longer displaying properly. 

It should be under this text in the first graphic.

This is in the elementor tool.  Instead of displaying it is showing the </>

 

This is how it is set up in Klayvio and should be displaying.

 

Does anyone know a quick simple fix?

Klayvio was there some sort of update that has caused this to happen?

 

Thanks!

Janet

icon

Best answer by JanetL 28 February 2022, 16:32

View original

2 replies

Userlevel 6
Badge +52

Hey @JanetL 

Thank you so much for coming to the Klaviyo Community for help!

I have one quick quick question, Does the form display like this on all devices? and what web browser are you using? 

Badge +1

Hi Stephan

I had to renenter the api details for Klaviyo on my wordpress for some reason and then it worked.  There must have been an update somewhere.

 

Cheers!

Janet

Reply