I have transferred all of my profiles over from Shopify. I have created a campaign. But when I go to send the campaign out it says, “0 estimated recipients.” And won’t let me send the campaign. SOS.
Best answer by DavidV
View originalI have transferred all of my profiles over from Shopify. I have created a campaign. But when I go to send the campaign out it says, “0 estimated recipients.” And won’t let me send the campaign. SOS.
Best answer by DavidV
View originalHi
Welcome to the Klaviyo community!
To be able to send a campaign you need to assign a list that you want to send this to. If you go over to Lists (Left hand side menu → Audience → Lists & Segments) there should be a list there called Newsletter. Does this have the number of members that you expected?
If it does, go back into your campaign and select step 1 (Recipients) and select the list(s) you want to send this to like this:
Hopefully that answers your question and SOS call! Fingers crossed your first campaign goes well.
Thanks
David
Hi
Thank you for posting your question in the Klaviyo Community!
In addition to
Segments are also a great way to ensure you are sending to an Engaged audience, those who have interacted with your brand (purchased, been active on site etc) within a time period, ie 6months.
In addition, is this your first time sending a campaign in Klaviyo?
If so, it is really important to warm your sending domain. Warming your domain allows other inbox providers to know you are a good sender and not spam.
I hope this information helps 😊
Kylie
Thanks guys! I have added a list, and it has a number of members for that list. But then it still says 0 expected recipients?
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