I have transferred all of my profiles over from Shopify. I have created a campaign. But when I go to send the campaign out it says, “0 estimated recipients.” And won’t let me send the campaign. SOS.
Best answer by DavidV
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Userlevel 5
+19
Hi
Welcome to the Klaviyo community!
To be able to send a campaign you need to assign a list that you want to send this to. If you go over to Lists (Left hand side menu → Audience → Lists & Segments) there should be a list there called Newsletter. Does this have the number of members that you expected?
If it does, go back into your campaign and select step 1 (Recipients) and select the list(s) you want to send this to like this:
Hopefully that answers your question and SOS call! Fingers crossed your first campaign goes well.
Thanks
David
Userlevel 5
+28
Hi
Thank you for posting your question in the Klaviyo Community!
In addition to
Segments are also a great way to ensure you are sending to an Engaged audience, those who have interacted with your brand (purchased, been active on site etc) within a time period, ie 6months.
- Here is a helpful article on Klaviyo Segments
In addition, is this your first time sending a campaign in Klaviyo?
If so, it is really important to warm your sending domain. Warming your domain allows other inbox providers to know you are a good sender and not spam.
- Here is a helpful article on Warming Domains
I hope this information helps 😊
Kylie
Thanks guys! I have added a list, and it has a number of members for that list. But then it still says 0 expected recipients?
Userlevel 4
+24
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