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Can a profile be automatically removed from the 'SMS subscribers' list after sending a standard keyword?

  • May 4, 2024
  • 1 reply
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  • Contributor I
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There is a list of standard keywords https://help.klaviyo.com/hc/en-us/articles/360035285472#01H8PSCKC0XVP9F1S1SSVD4JMN

START, UNSTOP: …  Note: You must have a list titled "SMS Subscribers" for the keywords to work.  

Сan the use of any of these keywords remove a user from this list?

Or the user always remains in the "SMS Subscribers" list but only his general SMS consent status changes?

 

Thank you!

Best answer by kaila.lawrence

@MVysh You’re correct, any of the standard keywords will unsubscribe the profile from the SMS list. Their status will change to “Unsubscribed” and will be excluded from campaigns. 

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kaila.lawrence
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  • May 6, 2024

@MVysh You’re correct, any of the standard keywords will unsubscribe the profile from the SMS list. Their status will change to “Unsubscribed” and will be excluded from campaigns.