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Can I manually resubscribe a profile to SMS?

  • 6 December 2023
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Can I manually resubscribe a profile to SMS after I manually unsubscribed them?

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Best answer by Taylor Tarpley 8 December 2023, 07:34

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Hi there @blissy

 

Thanks for sharing your question with us! Happy to help! 

 

Manually resubscribing a profile to SMS is not possible within Klaviyo. The only option would be for the profile to re-subscribe via SMS through a signup form, or by texting "JOIN" to the SMS Toll-Free Number in use with the account. SMS consent is very explicit and would require the profile to subscribe. 

 

Hope this clears things up!

-Taylor 

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