Can My phone numbers for SMS Verified Immediately?

  • 28 November 2022
  • 1 reply

Badge +1

I send SMS failed, Because my phone number is not verified?

I need a phone number to send SMS now, but it need to be verified for 7-10 days. I cannot wait, I need to send SMS at once! Is there any way to accelerate validation?

1 reply

Userlevel 7
Badge +60

Hello @yolissa,

Welcome to the Klaviyo Community!

Unfortunately, there wouldn’t be a way to accelerate the verification process.

Although Klaviyo will automatically submit toll-free numbers for verification, this process is all handled by our upstream provider which does take an estimate of 7-10 days to validate. 

As of May 15, 2022, wireless carriers do not allow you to send any SMS from unverified toll-free numbers. For this reason, we recommend waiting to send until your number is verified. 

If you’re new to SMS, I would suggest taking a look at our Getting started with SMS and MMS for the first time and Migrating from another SMS provider to Klaviyo Help Center article.

I hope this helps!