@blissy Hey there! Can you be more specific? What’s your use case for this feature? 

Customer is Jonny Good.

Instead of template: “Your order will be shipped within 48 hours.”

Template “lFIRSTNAME], your order will be shipped within 48 hours.” will result in

Jonny, your order will be shipped within 48 hours.

@blissy I gotcha, yes! We have personalization in the standard campaign content but in quick responses is a different story. I’ve logged your feature request with the Product team. :)