How to verify phone numbers for SMS

  • 14 February 2022
  • 3 replies

Badge +3

Hi Klaviyo community,


I'm handling HelloHazel Klaviyo account now and we want to know if there's any way to verify phone numbers for SMS.




Best answer by alex.hong 14 February 2022, 18:54

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3 replies

Userlevel 7
Badge +58

Hi there @karentiamson21,

Thanks for posting in the Community! Typically it can take 10 to 15 days for the number to be verified as highlighted on our documentation for this. 

While your number awaits verification, do not send from the unverified number. Instead, we recommend getting your account ready so that you can hit the ground running: 

Note that none of these should go live until your number is verified. 

I hope that helps but let me know if I misunderstood your question,


Badge +3

Hi @alex.hong ,

Thanks so much. Unfortunately, the docu link isn't working…

If you could please send me the working link, that would really be helpful.

Thanks so much

Userlevel 7
Badge +58

Apologies @karentiamson21,

The post above has been edited and I fixed the broken link.

Thank you!