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How to verify phone numbers for SMS

  • February 14, 2022
  • 3 replies
  • 940 views

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Hi Klaviyo community,

 

I'm handling HelloHazel Klaviyo account now and we want to know if there's any way to verify phone numbers for SMS.

 

Thankyou

Best answer by alex.hong

Hi there @karentiamson21,

Thanks for posting in the Community! Typically it can take 10 to 15 days for the number to be verified as highlighted on our documentation for this. 

While your number awaits verification, do not send from the unverified number. Instead, we recommend getting your account ready so that you can hit the ground running: 

Note that none of these should go live until your number is verified. 


I hope that helps but let me know if I misunderstood your question,

Alex

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3 replies

alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • Answer
  • February 14, 2022

Hi there @karentiamson21,

Thanks for posting in the Community! Typically it can take 10 to 15 days for the number to be verified as highlighted on our documentation for this. 

While your number awaits verification, do not send from the unverified number. Instead, we recommend getting your account ready so that you can hit the ground running: 

Note that none of these should go live until your number is verified. 


I hope that helps but let me know if I misunderstood your question,

Alex


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  • Author
  • Contributor I
  • 3 replies
  • February 15, 2022

Hi @alex.hong ,

Thanks so much. Unfortunately, the docu link isn't working…

If you could please send me the working link, that would really be helpful.

Thanks so much


alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • February 15, 2022

Apologies @karentiamson21,

The post above has been edited and I fixed the broken link.

Thank you!
Alex