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i'm stuck setting up sms in new zealand


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  • Contributor I
  • 4 replies

hello from new zealand. i am having trouble setting up sms in klavyio all countries are activated expect nz and australia. please can someone help… 

it is saying inactive.I’m stuck please help

me

Best answer by kaila.lawrence

@prue I’ve set up a support ticket on your behalf to investigate what the issue is here. You can expect an email from them shortly!

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7 replies

kaila.lawrence
Community Manager
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Hi @prue! In order to help, we’ll need to know more details about what you’ve done already and what exactly you’re stuck on. Screenshots are helpful! 


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  • Author
  • Contributor I
  • 4 replies
  • July 4, 2024

ive started the process over a year ago

ive applied for everything you guys have asked for

hen i click on registering your branded sender Id it take to me Australia...Im New zealand

 

help please


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  • Author
  • Contributor I
  • 4 replies
  • July 4, 2024

a complete procedure for setup in new zealand would be helpful

it says it is free

now ts saying $250/month

all very confussing


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  • Author
  • Contributor I
  • 4 replies
  • July 4, 2024

i only want sms for new zealand thanks and maybe australia, don’t need other countries. thanks

 


kaila.lawrence
Community Manager
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@prue Short codes are the only sending number available in New Zealand. Have you set up a short code yet?


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  • Author
  • Contributor I
  • 4 replies
  • July 11, 2024

see my screen shots above...its saying incomplete. I applied for a short code over a year ago i haven’t heard back from you… Its really getting kinda frustrating. I chose klavyio because of sms.

 

why can’t you please just set it up for me or send instructions.

 


kaila.lawrence
Community Manager
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  • Community Manager
  • 499 replies
  • Answer
  • July 15, 2024

@prue I’ve set up a support ticket on your behalf to investigate what the issue is here. You can expect an email from them shortly!