Hi @prue! In order to help, we’ll need to know more details about what you’ve done already and what exactly you’re stuck on. Screenshots are helpful! 

ive started the process over a year ago

ive applied for everything you guys have asked for

hen i click on registering your branded sender Id it take to me Australia...Im New zealand

help please

a complete procedure for setup in new zealand would be helpful

it says it is free

now ts saying $250/month

all very confussing

i only want sms for new zealand thanks and maybe australia, don’t need other countries. thanks

@prue Short codes are the only sending number available in New Zealand. Have you set up a short code yet?

see my screen shots above...its saying incomplete. I applied for a short code over a year ago i haven’t heard back from you… Its really getting kinda frustrating. I chose klavyio because of sms.

why can’t you please just set it up for me or send instructions.

@prue I’ve set up a support ticket on your behalf to investigate what the issue is here. You can expect an email from them shortly!