Support in Klaviyo does not exist.
We’re moving to Beehiiv.
I can’t even log into my own account…. and it’s premium. We’re trying to get support from their SMS team, so I can access as it seems a duplicate was set up. Complete joke. Andrew Bialecki should be spending more time looking at the online forums, and the consistent complaints about Klaviyo CS...
Hi
Thank you for sharing your feedback. We are always looking for ways to improve, and appreciate you taking the time to let us know. After doing a little digging I located the support ticket. I appears that the ticket was not created because the request was sent to a deprecated email alias (success@klaviyo.com). In the future you can submit a request by logging into your Klaviyo account and select “Support” in the header navigation, or visit klaviyo.com/support to contact our support team. If you’re having trouble logging in, please contact us using the form here: https://help.klaviyo.com/hc/en-us/requests/new.
~Chloe
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.