Solved

Klaviyo C/S would be a joke if it wasn't so serious.

  • 17 February 2024
  • 1 reply
  • 29 views

Badge

Support in Klaviyo does not exist. 

We’re moving to Beehiiv.  

I can’t even log into my own account…. and it’s premium. We’re trying to get support from their SMS team, so I can access as it seems a duplicate was set up. Complete joke. Andrew Bialecki should be spending more time looking at the online forums, and the consistent complaints about Klaviyo CS...

icon

Best answer by chloe.strange 20 February 2024, 16:26

View original

1 reply

Userlevel 5
Badge +28

Hi @Derek Crua,

Thank you for sharing your feedback. We are always looking for ways to improve, and appreciate you taking the time to let us know. After doing a little digging I located the support ticket. I appears that the ticket was not created because the request was sent to a deprecated email alias (success@klaviyo.com). In the future you can submit a request by logging into your Klaviyo account and select “Support” in the header navigation, or visit klaviyo.com/support to contact our support team. If you’re having trouble logging in, please contact us using the form here: https://help.klaviyo.com/hc/en-us/requests/new

~Chloe

Reply