We just sent out an SMS message but are getting feedback from customers and employees that the message is getting put into the junk folder via Norton or if they click the link in the message that should go to our homepage they get a “suspicious website detected” AVG popup message and they can’t get to our site.
Has anyone else expirenced this? If so, what can be done to avoid this again. This is our biggest sale day of the year and I needed to cancel the SMS sends so we don’t get dinged by Klaviyo for sending spam...which isn’t going to help with our sales numbers.
Thanks for any help!