Hi community!
I have a concept for an SMS “bot” that I’m trying to build using my Klaviyo, and I’m wondering (a) if it’s feasible and (b) how to best tackle it.
This is the ideal flow:
- new customer signs up for SMS list
- SMS prompts customer to provide zip code
- customer provides zip code
- SMS provides information based on that zip code (i.e. a NYC zip code will lead to response, an LA zip code will lead to another response, and a zip code in the middle of nowhere will likely prompt them to check back later)
If there is not a good integration for zip codes, here’s an alternate flow that would work:
- new customer signs up for SMS list
- SMS provides customer with a list of cities (8-20)
- customer replies with city of interest from that list
- SMS provides information based on that city
Is this beyond the capability of Klaviyo? Is there a different program I should check out?
Thanks in advance!