+1
Hi there. I’m setting up my SMS campaign. I’ve selected my audience, created the text message and when I get to the final screen and try to click on ‘Schedule or Send’ I’m not able to. It’s greyed out. Even though I have green checkmarks next to all the tasks.
What could be going on here?
Best answer by David To
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+60
Hello
Welcome to the Klaviyo Community!
Seems like the “Schedule or Send” option may be gray out since your campaign isn’t actually eligible to be sent to any recipients. Notice how the Account Credit Limits section reads: “Sending this campaign will use 0 credits...”
In my experience, this is common:
I would recommend checking out our Guide to collecting SMS consent and Basics: SMS compliance Help Center articles if you haven’t already to help understanding collecting SMS consent.
I hope this helps!
David
+1
Well thank you so much @davidto . I think this will help a lot.
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