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SMS Consent - Not mapping from Airtable to Klaviyo via Make.com

  • November 7, 2024
  • 1 reply
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I have set up a scenario on Make.com to create a profile on Klaviyo when details are uploaded into Airtable. 

I have added two additional properties to the profile one being status and the second SMS Consent (consent and details will be gained from another platform - which is what is being added to airtable) 

 

In test the profiles are coming through to Klaviyo but showing “never subscribed” for SMS (& email although less of a worry currently) 

 

All the other fields are mapped across but SMS Consent doesn’t seem to (it’s showing as a property in the profile so is pulling through) - is there something I’m missing? (new to this so that is probable)

 

Thanks!  

Best answer by Christiannoerbjerg

Hi @Guddaz 

Thank you for posting in the Community!

You could setup the Make automation to send the customer thought a flow in Klaviyo, where you’re automatically updating the SMS consent for the customer. 

Hope that helps! :-) 

Christian Nørbjerg Enger
Partner & CPO
Web: Segmento.dk
LinkedIn: @christianfromsegmento
Voldbjergvej 22b, 8240 Risskov

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Christiannoerbjerg
Expert Problem Solver II
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Hi @Guddaz 

Thank you for posting in the Community!

You could setup the Make automation to send the customer thought a flow in Klaviyo, where you’re automatically updating the SMS consent for the customer. 

Hope that helps! :-) 

Christian Nørbjerg Enger
Partner & CPO
Web: Segmento.dk
LinkedIn: @christianfromsegmento
Voldbjergvej 22b, 8240 Risskov